FordPass App

March 4th, 2019 by


The FordPass APP  allows you to control you, Ford, remotely, find parking, fuel, food when you have a SYNC Connect-enabled vehicle.

Connect and Control

Ford owners with SYNC Connect-enabled vehicles can monitor and control their vehicle from their phones.

  • Start & stop
  • Lock and unlock from anywhere
  • Schedule a start
  • Check fuel & fluid levels


Easily locate the nearest fuel station and compare pricing.

Know your vehicle

When you add your vehicle’s financing to the app, you can access its information and service history right from your phone. You can receive vehicle health alerts and service reminders. If you have a SYNC Connect vehicle, you can also track fuel levels.


FordPay is a fast and easy way to pay for vehicle service. You can store your credit or debit cards in Wallet and pay right from your FordPass app.


Ford Credit

Use Ford Credit on the FordPass app for a fast, easy and convenient way to pay your vehicle’s financing.

How to Set Up FordPass

  • Download the FordPass app from either your iPhones App Store or the Google Play Store. If you already have a Ford Owner account, you can log in using your username and password. If not, you can create an account via the Ford Pass app with some necessary information.
  • Create a four-digit PIN for security, iPhone users can use TOUCH ID.
  • Add your SYNC Connect-vehicle to FordPassusing the vehicle identification number
    • Tap the My Vehicles card.
    • Tap Add Vehicle
    • Enter the VIN bar code- found on the inside of the driver’s door of our vehicle- add by scanning with your phone’s camera, or by typing it in. You can also create a nickname for your vehicle.
    • A confirmation message will confirm your VIN.
    • Tap Finish.
    • After you add your vehicle, a screen will display. Tap Activate.

Activate your SYNC-Connect-Vehicle

Once you have entered your vehicle information in your FordPass app, continue the SYNC Connect activation process in your vehicle.

  • Start your vehicle
  • A pop-up message will appear on the SYNC 3 touchscreen. Touch ALLOW on your sync 3 touchscreens.
    • Once you’ve completed these steps, you can access the remote features though FordPass.
      • If you miss touching ALLOW, the pop-up message will appear until you touch ALLOW or within the next consecutive vehicle start-ups. If you do not touch ALLO, you will need to restart the process from the beginning.
  • Touch Continue at the GPS notification on the touchscreen when it appears.

Here is a video to help you:


If you still need assistance please contact your salesperson.

Vehicles equipped with SYNC Connect: SYNC Connect is standard on the 2017 Escape Titanium and is included in the SE Technology Package (201A). For 2017 Fusion, it is standard on the Fusion Platinum and Platinum Hybrid. Also, when the Driver Assist Package (90A) is ordered, it is standard equipment for the Fusion SE (202A), Titanium (300A), V6 Sport (401A), SE Hybrid (602A), and Titanium Hybrid (700A). For 2017 F-150, it is standard on the King Ranch ®, Platinum and Limited. It is also included equipment for the Lariat Luxury (502A) and Raptor Luxury (802A) and optional for the XLT Mid (301A), XLT Luxury (302A; not available with Regular Cab), Lariat Base (500A), Lariat Mid (501A), and Raptor Mid (801A).

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