I'm not much for writing reviews, but I have to take minute to say what a great experience I had buying my Raptor from Columbine Ford. It started out with Brad Wilkins, I contacted him by email and trading a few emails with Brad I wanted to test drive the Raptor. In dealing with Brad I tried another Ford dealer in Denver first, after hours of trying to negotiate a deal with them it was hopeless. They couldn't or wouldn't come up with a price as good or better than I could get at Columbine Ford. I decided to visit Brad and see what kind of deal we could put together. My wife and I showed up and were greeted by Brad, My wife stayed behind while Brad and I went to look at the Raptor I came in to see, the truck had just come in, Brad let me know up front the truck had to go thru the inspection and cleaning process. The one thing that stuck out during the conversation was the fact that Brad let me know was that if we made a deal on the truck he would be glad to see that it was delivered to my home. My wife and I live about 2 1/2 hours from the dealership, I thought up front that was a very kind offer, doing what it took to make a customer happy. What a change from other dealerships I have dealt with. Brad and I were gone for a while, my wife was waiting for to return, Brandon Weeden was just fixing to bring my wife out to the garage Brad and I went out to when we returned, Brandon also seemed like a very nice individual We test drove a different color Raptor they had on the lot, Brad gave us a price on both vehicles, my wife liked the color better on the one we test drove, we made our deal on it. I got what I wanted for my trade in with no back and forth on the price. Brad cut thru the BS and gave me what I wanted right off the bat. Needless to say it didn't take long to make the deal, Brandon ran out credit ( which I forgot to take my credit freeze off two of my credit companies ) and before you know it he was able to get me financing, we were off to financing. I wanted to put money down plus my trade-in but forgot my check book. We got a loan for a great rate from Jake Bowen and went over Extended Warranty and a maintenance program. We signed paperwork and before long we were out the door and headed for home, not before everyone greeted us at the door too thank us for our business and to have a safe ride home. On the way home I remembered I signed up with a credit union when I purchased the truck I traded-in. The next day I wrote an email to Brad asking if we make other arrangements on a loan from the Credit Union. Remember, it was a Saturday when we bought the truck. The next thing you know on Monday Brad gave me a call saying they had no problem re-writing the contract for the paperwork to go thru my Credit Union. On top of that Brad offered to meet me half way to sign the new paperwork. It just doesn't get any better, between Brad, Brandon and Jake you couldn't ask for a better experience, if your taking the time to read this lengthy review you can see that Columbine Ford will bend over backwards to make your car buying experience a very positive one. Do yourself a favor if your looking for a vehicle and give Columbine Ford a call first, I think you'll be happy you did!!
I would like to thank everyone at Columbine Ford in Rifle, CO. Robi and Josh made the truck buying experience fun. The first time I tried to buy my truck I couldn’t quite get the deal I was looking for. About a week later Robi called me giving me good news on my deal. I’ve never been to a dealership where they actually tried their hardest to get me into the exact truck I wanted. Thank you all so much. I love my truck and I will be buying from them again in the future.
josh is awesome
Robi & Bristol were awesome! They took the time to answer our questions and gave us space to discuss our options without sales pressure. My husband and I couldn’t be happier with our new Fords.
I winded up in a very unfortunate situation that all of the staff at Columbine Ford worked very diligently to get me out. Because of their commitment and integrity I now have a good and stable vehicle to drive. A special thanks to Brystal for her kindness and patience with me. I am very grateful for their help.
Great experience overall. They were able to put a deal together even thought I did not think it possible. Very helpful and pleasant sales person (Brystal Hazelbush) and very knowledgeable and resourceful financial personnel. I can, with good conscience, recommend giving Columbine Ford the opportunity to serve you in satisfying your car buying needs. R. Neal Davis Aspen, Colorado
We were on our way for my spouses job and our pickup broke down in Wyoming. We rented a car and had the truck transported to where we are staying . We were able to get the truck to Columbine ford and Josh and his team in service found the problem (ugh big problem) and had it up and running in a day and a half. Truck runs awesome and so happy with their work! Thanks guys! Would recommend them to anyone!!!!
Thanks to this dealer, we walked away with a great vehicle! They were family friendly and super helpful? So glad we found our dream vehicle ??
Awesome customer service, best prices around and speedy service!! Brad was excellent, had the truck ready for us to test drive when we pulled up and made short work of the paperwork involved. We cant forget about Tina we were in and out of her office in 5min very painless!! Would recommend to family and friends.
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